Data We Gather

When you reach out to us for corporate flower arrangements or gift services, we collect information you choose to provide. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.

For our corporate clients, we may collect additional business details such as company registration information, preferred delivery schedules, and budget requirements. This helps us deliver a tailored service that fits your business needs.

Our website automatically collects certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to improve our website performance and understand how clients find our services.

How We Use Data

We use your personal information primarily to fulfill flower orders and deliver excellent customer service. This includes processing your orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also utilize information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Dock Perch Anchor respects privacy and does not sell your personal data to third parties. We only disclose information when necessary to provide our services or when legally required.

We may share necessary information with trusted service providers who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to guard it. This includes safeguarded data storage, encrypted communications, and restricted access to personal information within our organization.

Although we employ robust security measures, no internet transmission method is completely secure. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights concerning your personal data. Depending on applicable laws, you may be able to access, rectify, erase, or limit how your data is used.

To exercise these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe as required by applicable law.

Data Retention

We keep personal information only as long as needed to deliver our services and comply with legal obligations. Retention periods vary by data type and purpose.

Cookies and Website Tracking

We employ cookies and related technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to recall your preferences and evaluate site performance.

You may manage cookie options via your browser settings. Note that turning off some cookies could impact site functionality. For full details about our cookie practices, see our Cookie Policy.

Third-Party Links

Our site may include links to external websites or services. This privacy policy covers only Dock Perch Anchor and our site. We are not liable for the privacy practices of any outside sites.

We encourage you to check the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, offerings, or legal requirements. If significant changes occur, we will update the "Last Updated" date at the top of this policy.

We invite you to review this policy periodically to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we handle your information, please contact us.